Orders Place 2/11 - 2-22
Please note that Severe Weather of Winter Storm Uri has affected shipping speeds. We have been informed from USPS that shipments are delayed from 3-5 business days. We sincerely apologize for any inconvenience and we thank you for your patience during this time.
COVID 19 Update
The Jay's Paws team is taking the necessary steps to maintain a safe workplace and to preserve the health of our team. As of now we are experiencing a 3-7 day delay in order processing and shipping. Our shipping partners have shared that currently both international and domestic deliveries are still ongoing. Our top priority is maintaining the health and safety of our team. We will continue to share updates as things change.
* We are experiencing a 3-7 day delay in processing and shipping orders including orders with expedited shipping.
Have a question about your order? Please fill out the Contact Form with your order number included.
CUSTOMER SUPPORT HOURS
Monday-Friday 9:00am-5:00pm PT excluding US national holidays.